Privacy Policy

1. Introduction

Welcome to Jaikisan Marketplace ("we", "our", or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Jaikisan, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register or use our services, we may collect:

• Name and contact information (phone number, email address)
• Address and location details (village, district, state, pincode)
• Business information (for vendors)
• Payment information (UPI ID, bank account details for vendors)
• Aadhaar number (optional, for vendor verification)

2.2 Usage Information

We automatically collect certain information when you use our platform:

• Device information (type, operating system, browser)
• Log data (IP address, access times, pages viewed)
• Location data (with your consent)
• Cookies and similar technologies

2.3 Transaction Information

When you make purchases or sales, we collect:

• Order details and history
• Delivery information
• Payment transaction records
• Communication between buyers and sellers

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing transactions and deliveries
• Sending OTP for phone verification
• Communicating order updates and notifications
• Customer support and responding to inquiries
• Improving our platform and user experience
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing

We may share your information with:

• Other Users: Buyers can see vendor profiles and product information. Vendors can see buyer delivery addresses for order fulfillment.
• Service Providers: SMS gateway providers for OTP, payment processors, analytics services.
• Legal Requirements: When required by law, court order, or government regulation.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data
• Secure HTTPS connections
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us at support@jaikisan.co.in

7. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our platform
• Improve our services

You can control cookies through your browser settings.

8. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.